Crowd Management
Crowd management is used to ensure that a large gathering of people is controlled in an orderly and problem-free manner.
Crowd management consists of:
- a steady flow of crowds
- preventing excessively dense crowds
- creating a manageable public traffic flow
- minimising risks
- limiting the number of first aid occurrences, incident reports, and violent offences
The following factors directly affect the regulating and directing of crowd management:
- vehicle and pedestrian traffic flows
- crowd control barriers, barricades, turnstiles, and signposts
- security services, guides, and stewards
- regulations, communication of rules, planning, and adjusting rules
- emergency and disaster plans (and required reserves)
- communication with crowds and between staff and management
- limiting wait times and feeling of aimlessness (searching)
- ambience makers, colours, lighting, and music
- predictions based on big data
- catering, toilets, cloakrooms, and vehicle parking
- protection from weather conditions
The above factors are constant components in every crowd management action plan.
